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XP Software is bound by the Privacy Amendment (Private Sector) Act 2000 and the National Privacy Principles (NPPs) that regulate collection, handling, use, disclosure, transfer and management of personal information. Personal information is any information that can be used to identify you as an individual.
Why do we collect and hold personal information?
The information we hold is primarily for commercial purposes in providing and marketing our software products, maintenance and training services. It may also be used to provide regular newsletters and updates on our company, products and services.
What information do we collect from our web site?
You may interact anonymously with us, within limits. If you request certain types of products or services, we must collect certain types of information from you such as name, address and contact information. If you wish to transact with us via the secure section of our website, then it is in your interests that we do everything possible to identify you. The information requested may be more detailed as required to effect the transaction.
For each visitor to our web site, our web server collects the following types of non-personal information for statistical purposes only:
- The number of users who visit the site
- The time and date of visits
- The number of pages viewed
- Traffic patterns
How do we keep information secure?
The confidentiality and security of information is recognized and covered in company policies, systems and terms and conditions of business. We take all reasonable steps to maintain the physical security of the information we receive including the use of normal building and office security with lockable filing cabinets and restricting access to such information on a needs basis. We maintain the security of our computer systems with password access, scanning and firewall protection to secure servers and use the latest Secure Socket Layer (SSL) encryption technology to keep your personal information safe. This means that your personal information cannot be seen by others as it passes over the internet.
Who might see your information?
We may share your personal information throughout the XP Software group, both within Australia and overseas. Otherwise, XP Software will not sell, rent or lease any information about you to any third party, including e-mail listing agencies, external marketing or market research companies or, except as required by law, give out personal information to third parties without consent.
How do we keep information up-to-date?
We reserve the right to contact you from time to time, to verify and ensure the accuracy of any personal information you have provided. We also allow you access to the personal information we hold about you to provide the opportunity to update, correct or request removal of such information.
We may change this policy from time to time by posting the updated version on this website.
How do you contact us?